:root{--sw-accent:#667eea;--sw-accent2:#764ba2}.sw-container{bottom:24px;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;position:fixed;right:24px;z-index:9999}.sw-trigger{align-items:center;background:linear-gradient(135deg,#667eea,#764ba2);background:linear-gradient(135deg,var(--sw-accent),var(--sw-accent2));border:none;border-radius:50%;box-shadow:0 4px 20px #667eea66;color:#fff;cursor:pointer;display:flex;height:60px;justify-content:center;transition:transform .2s;width:60px}.sw-trigger:hover{transform:scale(1.08)}.sw-window{animation:swUp .25s ease;background:#fff;border-radius:16px;box-shadow:0 10px 40px #00000026;display:flex;flex-direction:column;height:600px;overflow:hidden;position:relative;width:400px}@keyframes swUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1}}.sw-header-btns{gap:6px}.sw-header-btns,.sw-menu-btn{align-items:center;display:flex}.sw-menu-btn{background:none;border:1px solid #ffffff59;border-radius:8px;color:#fff;cursor:pointer;height:30px;justify-content:center;width:30px}.sw-menu-btn:hover{background:#ffffff2e}.sw-header{align-items:center;background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;display:flex;justify-content:space-between;padding:14px 18px}.sw-header h3{font-size:16px;margin:0}.sw-badge{background:#fff3;border-radius:10px;font-size:11px;padding:2px 8px}.sw-close{background:none;border:none;color:#fff;cursor:pointer;font-size:24px}.sw-messages{background:#f8f9fa;display:flex;flex:1 1;flex-direction:column;gap:12px;overflow-y:auto;padding:16px}.sw-msg{display:flex;gap:8px;max-width:85%}.sw-msg-user{align-self:flex-end;flex-direction:row-reverse}.sw-msg-bot{align-self:flex-start}.sw-avatar{align-items:center;background:linear-gradient(135deg,#667eea,#764ba2);border-radius:50%;color:#fff;display:flex;flex-shrink:0;font-size:10px;font-weight:700;height:30px;justify-content:center;width:30px}.sw-bubble{border-radius:16px;font-size:14px;line-height:1.5;padding:10px 14px;word-break:break-word}.sw-bubble ol,.sw-bubble ul{margin:6px 0 2px;padding-left:22px}.sw-bubble li{margin:3px 0}.sw-msg-bot .sw-bubble{background:#fff;border:1px solid #e9ecef;border-bottom-left-radius:4px}.sw-msg-user .sw-bubble{background:linear-gradient(135deg,#667eea,#764ba2);border-bottom-right-radius:4px;color:#fff}.sw-error .sw-bubble{background:#fff5f5;border-color:#fc8181;color:#c53030}.sw-escalation .sw-bubble{background:ivory;border-color:#ecc94b}.sw-bubble li{margin:4px 0}.sw-preview{border-radius:8px;margin-top:8px;max-height:140px;max-width:200px;object-fit:cover}.sw-cat{border-radius:8px;display:inline-block;font-size:10px;font-weight:600;margin-top:6px;padding:2px 8px;text-transform:uppercase}.sw-cat-claims{background:#ebf8ff;color:#2b6cb0}.sw-cat-ecard{background:#f0fff4;color:#276749}.sw-cat-upload{background:#fffbeb;color:#975a16}.sw-cat-general{background:#f5f3ff;color:#553c9a}.sw-cat-enrollment{background:#ebf4ff;color:#2c5282}.sw-cat-billing{background:#fffaf0;color:#744210}.sw-cat-access{background:#fff5f5;color:#c53030}.sw-cat-data_issue{background:#faf5ff;color:#6b46c1}.sw-typing{display:flex;gap:5px;padding:10px 14px}.sw-typing span{animation:blink 1.4s infinite;background:#a0aec0;border-radius:50%;height:6px;width:6px}.sw-typing span:nth-child(2){animation-delay:.2s}.sw-typing span:nth-child(3){animation-delay:.4s}@keyframes blink{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-4px)}}.sw-previews{background:#f8f9fa;border-top:1px solid #e9ecef;display:flex;gap:8px;overflow-x:auto;padding:8px 16px}.sw-preview-item{flex-shrink:0;position:relative}.sw-preview-item img,.sw-preview-item video{border:2px solid #e9ecef;border-radius:6px;height:50px;object-fit:cover;width:50px}.sw-remove{background:#e53e3e;border:none;border-radius:50%;color:#fff;cursor:pointer;font-size:12px;height:18px;position:absolute;right:-4px;top:-4px;width:18px}.sw-perror{color:#e53e3e;font-size:11px}.sw-input{align-items:center;gap:8px;padding:10px 14px}.sw-input,.sw-quickreplies{background:#fff;border-top:1px solid #e9ecef;display:flex}.sw-quickreplies{flex-wrap:wrap;gap:6px;padding:8px 14px 2px}.sw-quickreply{background:#f7fafc;border:1px solid #cbd5e1;border-radius:16px;color:#4a5568;cursor:pointer;font-size:12px;padding:6px 12px;transition:background .15s,color .15s,border-color .15s}.sw-quickreply:hover{background:#667eea;background:var(--sw-accent);border-color:#667eea;border-color:var(--sw-accent);color:#fff}.sw-menu-sheet{animation:swUp .18s ease;background:#fff;border:1px solid #e2e8f0;border-radius:12px;bottom:98px;box-shadow:0 -6px 24px #0000001f;display:flex;flex-wrap:wrap;gap:8px;left:12px;max-height:220px;overflow-y:auto;padding:10px;position:absolute;right:12px;z-index:25}.sw-drawer-item{background:#f7fafc;border:1px solid #e2e8f0;border-radius:10px;color:#333;cursor:pointer;font-size:13px;padding:10px 12px;text-align:left;transition:background .15s,border-color .15s}.sw-drawer-item:hover{background:#eef2ff;border-color:#c7d2fe;color:#4a5568}.sw-menu-sheet .sw-drawer-item{flex-basis:calc(50% - 4px);flex-grow:1;flex-shrink:1}.sw-footer{align-items:center;background:#fff;display:flex;gap:8px;padding:8px 14px 12px}.sw-menu-toggle{background:#fff;border:1px solid #667eea;border:1px solid var(--sw-accent);border-radius:16px;color:#667eea;color:var(--sw-accent);cursor:pointer;flex-shrink:0;font-size:12px;padding:6px 12px;transition:background .15s,color .15s}.sw-menu-toggle.sw-active{background:#667eea;background:var(--sw-accent);color:#fff}.sw-menu-toggle:hover{background:#764ba2;background:var(--sw-accent2);border-color:#764ba2;border-color:var(--sw-accent2);color:#fff}.sw-btn{align-items:center;background:#f7fafc;border:none;border-radius:50%;color:#718096;cursor:pointer;display:flex;flex-shrink:0;height:34px;justify-content:center;width:34px}.sw-btn:hover{color:#667eea}.sw-input textarea{border:1px solid #e2e8f0;border-radius:18px;flex:1 1;font-family:inherit;font-size:14px;max-height:100px;outline:none;padding:8px 12px;resize:none}.sw-input textarea:focus{border-color:#667eea}.sw-send{background:linear-gradient(135deg,#667eea,#764ba2);border:none;border-radius:50%;color:#fff;cursor:pointer;flex-shrink:0;font-size:16px;height:34px;width:34px}.sw-send:disabled{cursor:not-allowed;opacity:.5}.sw-escalate{background:#0000;border:1px dashed #cbd5e0;border-radius:8px;color:#718096;cursor:pointer;flex:1 1;font-size:12px;padding:8px}.sw-escalate:hover{border-color:#667eea;color:#667eea}@media (max-width:480px){.sw-container{bottom:16px;right:16px}.sw-window{height:calc(100vh - 90px);width:calc(100vw - 32px)}}
/*# sourceMappingURL=main.71945ad2.css.map*/